Royalty Home Services ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.
2. Information We Collect
We may collect the following types of information:
Contact Information: Name, phone number, email address, and service address when you reach out to us for a quote or service inquiry.
Communications: Records of your correspondence with us, including chat messages, emails, and phone calls.
Usage Data: Information about how you interact with our website, including pages visited and time spent on the site.
3. How We Use Your Information
We use the information we collect to:
Respond to your service inquiries and provide estimates.
Schedule and fulfill home service appointments.
Communicate with you about your service, including appointment reminders and follow-ups.
Improve our website and services.
Comply with legal obligations.
4. SMS and Phone Communications
By providing your phone number, you may receive calls or text messages from Royalty Home Services related to your service inquiries and appointments. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message we send.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We do not engage in affiliate marketing or the buying or selling of leads. We may share your information only with trusted service providers who assist us in operating our business, subject to confidentiality agreements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.
8. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at the information provided below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Royalty Home Services Phone: (555) 123-4567 Email: [email protected] Serving the Greater Metro Area